CERTIFIED
CivilNet
Valid until: July 1, 2028
JTI Certified
Certified on July 2, 2026
This certification details the answers provided by this media outlet to the Journalism Trust Initiative (JTI) questionnaire. The JTI is an industry-driven initiative to establish trusted journalism.
Basic Requirements on Media’s Identity
1. What is the Legal Entity Name?
Civilitas Foundation
2. What is the postal address for the Legal Entity?
ADDRESS LINE 1
1 Northern Ave
ADDRESS LINE 2
Suite 30
POST CODE
0010
CITY
Yerevan
STATE / PROVINCE / REGION
Yerevan
COUNTRY
Armenia
3. What is the general telephone number for the Legal Entity?
+37410500119
4. What is the email address for the Legal Entity?
5. Is the Legal Entity required to have a Tax ID, a Registration ID, a DUNS number and/or other identifiers?
Yes
5.a. What are these IDs for the Legal Entity?
Tax ID: 02589506
6. Are there any other governmental or other identifiers that a certification body could use to verify the identity of the Legal Entity?
6.a. What are those identifiers?
Registration number: 222.160.00964
7. What Brand Name(s), titles, publication names, etc. do you use to publish Content?
CivilNet
8. Does the Media Outlet publish on any URLs?
Yes
8.a. On what URLs do you publish?
civilnet.am
9. Does the Media Outlet publish any content on any social media?
Yes
9.a. What are the social media URLs, handles, addresses or names that you use to publish?
https://www.facebook.com/CivilNet.TV
https://www.youtube.com/channel/UCxPJyX0oQWmqZ5akbuN5DTg
https://t.me/civilnetv
https://x.com/CivilNetTV
10. Does the Media Outlet publish any content by broadcasting and/or streaming?
No
10.a. What are the terrestrial frequencies, channels, satellite identifiers, other platforms or applications that you use to publish?
11. Do the Media Outlet's Editorial Guidelines state that the safety of all journalists shall be treated as a primary concern?
Yes
If you want to publish additional information, please provide it here.
Civilitas Foundation has adopted a Safeguarding policy, which is found under 4.3.3 of its General Policies and Procedures.
12. Are there any reasons that the Media Outlet has for withholding information on any of the questions as part of this JTI Standard process?
No
12.a. What are the reasons?
13. Is the physical address of the Legal Entity different from the postal address according to question no. 2?
No
13.a. What is the physical address of the Legal Entity?
ADDRESS LINE 1
ADDRESS LINE 2
POST CODE
CITY
STATE / PROVINCE / REGION
COUNTRY
14. Do you have a safety-related reason for not providing it?
No
14.a. What is the reason for not disclosing it?
15. What is the founding date of the Legal Entity?
Yes
Month
5
Year
2008
If you want to publish additional information on the founding history, please provide it here.
16. Is the founding date of the Media Outlet (as in clause 1.3. question no. 7) different from that of the Legal Entity (as in clause 1.1. question no. 1)?
Yes
16.a. Provide a history of previous/former Legal Entities and their founding dates.
The Civilitas Foundation was established in 2008. CivilNet, its primary media project, was launched in 2011 and has since operated under the Civilitas Foundation. CivilNet has not been registered as a separate legal entity but continues to function as a project within the foundation.
Editorial Mission
17. Does your Media Outlet have an editorial mission statement, or stated set of principles or editorial values?
Yes
17.a. Provide that statement here
CIVILNET’S VISION
Informed and empowered citizens, a democratic society and state
CIVILNET’S MISSION
CivilNet’s mission is to contribute to the strengthening of the rights, role, and responsibility of the public, the accountability, transparency, and efficiency of the authorities, and regional peace and stability through honest and impartial journalism.
CivilNet strives to bring Armenia closer to the Diaspora and the Diaspora closer to Armenia by serving as a platform for information, analysis, and communication for Armenians across the world.
18. Is that statement posted online?
Yes
18.a. What is the URL where it is published?
https://www.civilnet.am/en/about-us/#1714459562085-006b39d4-9b93
Accuracy
65. Do you have internal rules and a systematic editorial process to ensure the accuracy of your content?
Yes
If you want to publish additional information, please provide it here.
66. Do you have internal rules and a systematic editorial process to ensure that the Editorial Guidelines are adhered to?
Yes
If you want to publish additional information, please provide it here.
67. Do you have a verification process for content and the role of editorial oversight?
Yes
If you want to publish additional information, please provide it here.
68. Do you have a mechanism for periodic review of the effectiveness of the implementation of your Editorial Guidelines in your editorial processes?
Yes
If you want to publish additional information, please provide it here.
69. Is your accountability mechanism (internal or external) subject to periodic review?
Yes
If you want to publish additional information, please provide it here.
70. Do your Editorial Guidelines require that statistics should be sourced and verified?
Yes
If you want to publish additional information, please provide it here.
71. Do your Editorial Guidelines require that external photographs/video/audio content should be sourced and verified?
Yes
If you want to publish additional information, please provide it here.
72. Are the Individual Journalists (including external sources) identified, for example through a byline, or recorded in publishing mechanism so that this information can be accessed?
Yes
If you want to publish additional information, please provide it here.
73. Is all News Agency material used by the Media Outlet recorded and tracked?
Yes
74. Is location reporting identified in your content?
Yes
75. Do your Editorial Guidelines ensure that any constraint on location reporting be explained in the report or in the context of its publication?
Yes
If you want to publish additional information, please provide it here.
76. Do your Editorial Guidelines require transparency where a location report has been facilitated by an external body?
Yes
If you want to publish additional information, please provide it here.
77. Do you publish any content that is automatically generated?
Yes
77.a. Is it in the Editorial Guidelines of your Media Outlet to clearly indicate content generated, wholly or partly, by means of AI or algorithmic processes?
Yes
If you want to publish additional information, please provide it here.
78. Do you use any algorithms for the dissemination or curation of content?
No
78.a. Do you clearly indicate your policy on your use of algorithms for the dissemination and curation of news content?
If you want to publish additional information, please provide it here.
78.b. Does the Media Outlet adhere to best practice requirements from a regulatory or advisory body?
If you want to publish additional information, please provide it here.
79. Do your Editorial Guidelines ensure the ethically appropriate treatment of violent and explicit content?
Yes
If you want to publish additional information, please provide it here.
80. Do your Editorial Guidelines ensure the ethically appropriate treatment of content which features children or other vulnerable people?
Yes
If you want to publish additional information, please provide it here.
81. Do your Editorial Guidelines ensure the ethically appropriate handling of live content?
Yes
If you want to publish additional information, please provide it here.
Public Service Media
19. Is the Media Outlet a Public Service Media?
No
19.a. What is the public service mission for which it is responsible?
19.b. Is this governed by legislation?
19.c. What law or legal instrument specifies its role and responsibilities?
19.d. Provide a reference URL here.
19.e. What are the stakeholders with which it has formal relations, and what is the nature of the relationship?
19.f. How is income generated?
19.g. What portion of income is public funds?
19.h. Does the governance guarantee editorial independence?
19.h.i. State here in what way.
Responsibility for Content Provided by the General Public
82. Does your Media Outlet publish any content that comes not from staff or freelancers but from external sources such as readers/viewers?
Yes
82.a. Does your Media Outlet have set structures to ensure the checking of externally sourced material undergoes the same principles as that created entirely by its own journalists?
Yes
82.b. Do your Editorial Guidelines also include provisions for externally-submitted material?
Yes
If you want to publish additional information, please provide it here.
82.c. Are there Editorial Guidelines dealing with UGC/eyewitness news content?
Yes
If you want to publish additional information, please provide it here.
82.d. Do they include details on the verification processes to be used for this content?
Yes
If you want to publish additional information, please provide it here.
82.e. Do they include guidance on the appropriate labelling of such content?
Yes
If you want to publish additional information, please provide it here.
82.f. Do they include guidance on dealing with the providers of such content in a responsible and ethical manner?
Yes
If you want to publish additional information, please provide it here.
83. Do your Editorial Guidelines also include provision for ensuring comment material is free from defamation?
Yes
If you want to publish additional information, please provide it here.
84. Do your Editorial Guidelines also include provision for ensuring comment material is free from invasions of privacy?
Yes
If you want to publish additional information, please provide it here.
85. Do your Editorial Guidelines also include provision for ensuring comment material is free from hate speech?
Yes
If you want to publish additional information, please provide it here.
86. Do your Editorial Guidelines also include provision for ensuring comment material is free from harassment?
Yes
If you want to publish additional information, please provide it here.
87. Is it clear to the public whether your Media Outlet’s moderation of such comment is pre- or post-publication?
Yes
88. Does this policy allow for the removal of offending material?
Yes
Disclosure of Type of Ownership
20. Is the Media Outlet or the Legal Entity privately owned?
No
20.a. What is the form and status of the Media Outlet or Legal Entity according to the legal definition in the country of registration?
21. Is the Media Outlet or the Legal Entity owned by the state, a unit of the government or any other public entity?
No
21.a. What specific department, entity or governmental body has ownership?
21.b. Describe the status of the Media Outlet or Legal Entity and its relationship with this body.
22. Is the Media Outlet or the Legal Entity publicly traded?
No
22.a. Where is the Media Outlet or Legal Entity registered?
22.b. On what exchange(s) are the shares traded?
22.c. What is the trading name and/or ticker symbol?
22.d. What percent of the ownership of the Legal Entity is publicly traded?
23. Is the ownership of the Media Outlet or the Legal Entity different from the three previous clauses in this section? For example, is it a co-operative or member-owned?
Yes
23.a. What is the form of ownership?
Foundation
23.b. If there is a combination, explain that here along with a breakdown by ownership type.
N/A
Responsibility for Sources
89. Are there guidelines on the procedures to be followed for granting anonymity to sources?
Yes
90. Are the reasons for granting anonymity made clear to the public?
Yes
If you want to publish additional information, please provide it here.
91. Are there guidelines to ensure that the privacy rights and safety of individuals are protected in your journalistic activity?
Yes
If you want to publish additional information, please provide it here.
92. Are there guidelines to ensure the independence of journalism relative to the sources for content?
Yes
If you want to publish additional information, please provide it here.
93. Do the guidelines ensure that a diversity of sources is used in the production of your journalistic content?
Yes
If you want to publish additional information, please provide it here.
Requirements on Owners’ Identity
24. What are the names of all direct, indirect or beneficial owners?
Vartan Oskanian
Mihran Minassian
Salpi Haroutinian-Ghazarian
25. Are the names of the owners in the previous question available online?
Yes
25.a. What is the URL that contains the names of the owners, or, if not available online, please indicate where that information can be obtained?
https://www.civilnet.am/wp-content/uploads/2024/09/Governance-Structure.pdf
https://www.e-register.am/am/companies/1551455/declaration/60070300-0857-4f9c-a9c8-e68a94a3dd9f
26. What are the names of the members of supervisory boards?
Mihran Minassian, Salpi Haroutinian-Ghazarian, Vartan Oskanian
27. Are the names of the members of the supervisory board members in the previous question available online?
Yes
27.a. What is the URL of the page that contains the names of the people in the previous question?
https://www.civilnet.am/wp-content/uploads/2024/09/Governance-Structure.pdf
28. Are the listed owners also founders or owners of other companies?
No
28.a. State here the names and main activities of those companies.
28.b. What are the business sectors for the companies listed in the previous question?
29. Are any of the owners active members of a political party or movement or candidates in a political election or current office holders?
No
29.a. What are the names of the parties, movements or offices the listed owners are affiliated with?
30. What is the contact information for all direct and indirect owners?
Vartan Oskanian- [email protected]
Mihran Minassian- [email protected]
Salpi Haroutinian-Ghazarian- [email protected]
31. Is the contact information in the previous question available online?
No
31.a. What is the URL with the contact information from the previous question?
32. What is the contact information for the members of the board of directors?
CivilNet doesn't have a board of directors
33. Is the contact information in the previous question available online?
No
33.a. What is the URL with the contact information from the previous question?
34. What are the names of the direct, majority or controlling shareholders? (If shareholders are companies, list the main activity and business sector of that company along with the name.)
The Civilitas Foundation is a non-profit organization and does not have shareholders.
If you want to publish additional information, please provide it here.
35. List the shareholders and the percentage of the holdings.
The Civilitas Foundation is a non-profit organization and does not have shareholders.
If you want to publish additional information, please provide it here.
36. Is the Media Outlet member-owned?
No
36.a. List the names and contact information for the Board of Directors or whatever form of leadership the Media Outlet has.
If you want to publish additional information, please provide it here.
Professionalism for Affiliations
94. Do your Editorial Guidelines have specific policies for distinguishing commercial or sponsored content?
Yes
If you want to publish additional information, please provide it here.
95. Do you publish any sponsored content?
Yes
95.a. Do your Editorial Guidelines require all sponsored content to be clearly labelled or otherwise made clear?
Yes
If you want to publish additional information, please provide it here.
95.b. Do your Editorial Guidelines require sponsored content to be labelled and made clearly distinguishable from your own content?
Yes
If you want to publish additional information, please provide it here.
96. Do your Editorial Guidelines require a clear distinction to be made between news content and opinion content?
Yes
If you want to publish additional information, please provide it here.
97. Do your Editorial Guidelines require a clear distinction to be made between news content and commercial content?
Yes
If you want to publish additional information, please provide it here.
98. Do you in editorial practice or in Editorial Guidelines require a clear distinction to be made between news content and content supplied by an external non-journalistic body?
Yes
If you want to publish additional information, please provide it here.
Disclosure of Identity of the Management Team and its Location
37. What are the names, positions, and contact details of all members of management for the Media Outlet?
The CEO- Abraham Boghigian
The Deputy CEO- Karen Harutyunyan
If you want to publish additional information, please provide it here.
38. What is the physical address, phone number and email address of the headquarters of the Media Outlet?
1 Northern Ave., Suite 30, 0010, Yerevan, Armenia
+374 10 500119 / +374 94 800754
[email protected]
39. Does the Media Outlet have other main branches and offices?
No
39.a. What are the physical addresses, including phone numbers and email addresses, of those other main branches and offices?
If you want to publish additional information, please provide it here.
40. Do you have a safety-related reason for not providing it?
No
40.a. What is the reason for not disclosing it?
Internal Accountability
99. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by the public?
Yes
99.a. Do you publish that process?
Yes
99.a.i. What is the URL where it can be seen? Or, where is it seen next to each bit of Content?
https://www.civilnet.am
100. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by those with direct involvement in the story?
Yes
If you want to publish additional information, please provide it here.
100.a. Do you have a clear process for assessing and dealing with the claims?
Yes
If you want to publish additional information, please provide it here.
101. Is there a systematic editorial structure in the Media Outlet to ensure that any inaccuracies in its content are corrected in a timely and transparent manner?
Yes
If you want to publish additional information, please provide it here.
102. Does your Media Outlet guarantee the publication of the correction of all significant inaccuracies and errors in a similar place and manner as the original version, such as the same URL or in similar time and format of broadcast?
Yes
103. Does your organisation have a designated contact in the event of complaints about potential breaches of its journalism principles or Editorial Guidelines?
Yes
If you want to publish additional information, please provide it here.
104. Does your organisation have a designated process for the public to open a dialogue with you regarding potential breaches of its journalism principles or Editorial Guidelines? (These may follow the Uniform Correction or Clarification act adopted by most U.S. States.)
Yes
104.a. Is that information clearly available?
Yes
104.a.i. What is the URL of where this information is available? If it is not on a single page, describe where people can find it.
Civilnet.am
https://www.civilnet.am/մեր-մասին/#1688544084144-4e98f609-12f8
105. Are your staff (Employees and Freelance) aware of the process that must be followed in the event of such complaints?
Yes
106. Are they aware that all such complaints must be brought to the attention of a senior member of staff (of organisations large enough to have a staff) not directly connected with the creation of the story?
Yes
107. Is your Media Outlet committed to the resolution of any such complaints in a fair, reasonable and timely manner?
Yes
108. Does the Media Outlet have an Ombudsperson?
N/A
108.a. Is the Ombudsperson appointed by the Media Outlet?
108.b. Is there a transparent process for their appointment and is their independence protected?
If you want to publish additional information, please provide it here.
108.c. Does that person have full power to remedy any breaches of the organisation's Editorial Guidelines?
108.d. Does that person have full power to provide redress to affected parties?
108.e. Does that person have full power to deter future breaches?
108.f. Does that person have full power to provide opportunity for any decisions to be reviewed or appealed?
Disclosure of Editorial Contact Details
41. Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?
Yes
41.a. What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
https://www.facebook.com/search/top?q=civilnet
https://www.instagram.com/civilnet.am/
https://t.me/civilnetv
42. Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?
Yes
43. Is the method for contacting that person or others at the Media Outlet clearly visible to the public?
Yes
44. In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?
The CivilNet team communicates with the public through various channels, including direct replies on social media platforms, email correspondence, and dedicated segments or reports that address public concerns or questions. CivilNet also encourages audience feedback and actively incorporates it into editorial discussions and future coverage when relevant.
45. Does the Media Outlet have a department or a single person who is responsible for customer service?
Yes
45.a. What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?
Geghetsik Voskanyan- [email protected]
External Accountability
109. Have you committed to a system or systems of external accountability for your editorial content?
Yes
109.a. What are they?
2831
If the system is not in the above list, add it here with a URL.
146
110. Is your Media Outlet committed to comply with any directions or guidance issued by the external accountability body to which you subscribe?
No
111. Is your Media Outlet subject to an external regulatory mechanism for content that you find it not possible to comply with?
No
111.a. State here your reason for non-compliance.
111.b. Do you participate in any alternative national or international oversight mechanisms or networks?
111.b.i. Which ones?
If the mechanism or network is not in the above list, add it here with a URL.
112. Are the mechanisms for the public to complain about breaches of your Editorial Guidelines to an external body publicly available?
Yes
112.a. What is the link?
https://www.civilnet.am/en/about-us/#1714459587039-c130eb06-5d79
113. Do you belong to any other bodies that require members to adhere to published guidelines, standards or norms to maintain status in that organisation?
No
113.a. What are they?
If the body is not in the above list, add it here with a URL.
URL
113.b. Do you publish those groups, and their contact details?
Disclosure of Revenue Sources and Data Collection
46. What are the categories of sources of revenue for the Media Outlet, ranked from largest to smallest? These may include subscriptions, advertising, major donors, donations, subsidies, fees, sales, memberships, sponsorships, events, etc.
Grants
Individual Donations
Commercial Services
47. Is the Media Outlet required to make financial disclosures?
Yes
47.a. Are those disclosures visible to the public?
Yes
47.a.i. What is the URL for those disclosures?
https://www.civilnet.am/en/about-us/#1727261830294-e6c0af01-7b51
48. What is the revenue of the Media Outlet?
For the fiscal year 2024, Civilitas Foundation’s (CivilNet’s parent organization) total organizational budget amounted to EUR 1,200,000.
49. What is the ratio of the categories of revenue sources (as in question no. 46)?
Grants - 60%
Individual donations - 30%
Services - 10%
50. Is there any reason for safety and security that you have given incomplete data in this section?
No
50.a. What is the reason?
51. Does your Media Outlet process any personal information from online visitors on its own or with third parties?
No
51.a. What information is processed?
51.b. What is the purpose for gathering that information?
51.c. By what methods is the information processed?
Professionalism in the Media Outlet
114. Do you have guidelines for the recruitment and training of editorial staff?
Yes
114.a. Do those guidelines contain a diversity policy?
Yes
If you want to publish additional information, please provide it here.
114.b. Do those guidelines cover staff welfare?
Yes
If you want to publish additional information, please provide it here.
114.c. Are they publicly available?
Yes
114.c.i. What is the URL?
https://www.civilnet.am/en/about-us/#1714394632110-ec75611d-204e
115. Do the regulations and guidelines for the employment of staff and engagement of contract journalists protect their editorial independence?
Yes
If you want to publish additional information, please provide it here.
116. Are your employees (including freelance) covered by legal contracts and insurance?
Yes
117. Does your staff have the freedom to organise?
N/A
118. Do you have an existing structure for social dialogue including a collective bargaining arrangement with appropriate trade unions?
N/A
119. Are there guidelines for contracts of engagement with freelance journalists?
Yes
If you want to publish additional information, please provide it here.
119.a. Do these guidelines ensure the ability of freelancers to adhere to the editorial principles?
Yes
If you want to publish additional information, please provide it here.
120. Does your Media Outlet's rules and procedures protect against discrimination in the workplace?
Yes
If you want to publish additional information, please provide it here.
121. Does your Media Outlet's rules and procedures support equality of opportunity?
Yes
If you want to publish additional information, please provide it here.
122. Does your Media Outlet have a safety at work policy, which includes specific protection for journalists working in hostile environments?
Yes
If you want to publish additional information, please provide it here.
123. Does your Media Outlet have guidelines to support editorial staff who have been exposed to material of a sensitive or upsetting nature?
N/A
If you want to publish additional information, please provide it here.
124. Does your Media Outlet have guidelines to support editorial staff who suffered physical or psychological harm in the course of their work?
Yes
If you want to publish additional information, please provide it here.
Training
125. Does your Media Outlet have a training programme for editorial staff that includes sections on the Editorial Guidelines and other legal and ethical issues?
Yes
126. Is there refresher training available for significant changes in the law or guidelines?
Yes
127. Does your staff have expert advice available for consultation when dealing with legal and compliance issues?
Yes
Publication of Self-Assessment
128. Does your Media Outlet publish your answers to this self-assessment based on the JTI Standard?
Yes
128.a. Is it available to readers?
Yes
128.a.i. What is the URL?
https://www.civilnet.am/en/about-us/
129. Does your Media Outlet publish your answers in a machine-readable format?
Yes
129.a. What is the URL?
https://www.jti-app.com/report/b0xrkLaoKdj53wXo
Section A 9
52. Does your Media Outlet have a set of guidelines, or adhere to an external set of guidelines, for journalistic content, distribution and conduct to which its journalistic operations comply?
Yes
52.a. Are they made available to the public in a readily accessible form?
Yes
52.a.i. What is the URL?
https://www.civilnet.am/en/about-us/#1714394632171-e4182180-1b49
53. Is there a person or a group of persons responsible for these guidelines clearly identified?
Yes
53.a. Is that identification visible on the page with the guidelines?
Yes
53.a.i. Why not?
If you want to publish additional information, please provide it here.
54. Do the guidelines referred to in the section on Editorial Guidelines set clear expectations for the behaviour for all the contributors, including editorial staff (journalists, editors) and all other contributors?
Yes
If you want to publish additional information, please provide it here.
55. Do the guidelines referred to in the section on Editorial Guidelines make clear the structure of editorial responsibility for each stage of the publication process within the organisation?
Yes
If you want to publish additional information, please provide it here.
56. Do your Editorial Guidelines include requirements for Accuracy (as prescribed in the Preamble) in your output?
Yes
What is the URL?
57. Do they include requirements for Independence (as prescribed in the Preamble) of editorial decision making?
Yes
What is the URL?
58. Do they include requirements of Fairness (as prescribed in the Preamble) in the practice of journalism?
Yes
What is the URL?
59. Do they include requirements for Accountability (as prescribed in the Preamble) in the practice of its journalism?
Yes
What is the URL?
60. Do your Editorial Guidelines include protections against real, potential, or perceived conflicts of interest?
Yes
If you want to publish additional information, please provide it here.
61. Do the guidelines include guidance on how to deal with conflicts related to business?
Yes
If you want to publish additional information, please provide it here.
62. Do the guidelines include guidance on how to deal with conflicts related to political interests?
Yes
If you want to publish additional information, please provide it here.
63. Do the guidelines include guidance on how to deal with conflicts related to personal interests?
Yes
If you want to publish additional information, please provide it here.
64. Does the Media Outlet’s structure protect the editorial processes from any undue influence from within or without?
Yes