JTI REPORT

Report Date: January 3, 2024

Cukr.city

Section A: Identity and Transparency

Basic Requirements on Media’s Identity
1.1. Legal Entity Name
1. What is the Legal Entity Name?
ГО «Цукр» / NGO Cukr
1.2. Contact Details and Identifiers
ADDRESS LINE 1
Kuznechna St
ADDRESS LINE 2
N/A
POST CODE
40000
CITY
Sumy
STATE / PROVINCE / REGION
Sums'ka oblast
COUNTRY
Ukraine
3. What is the general telephone number for the Legal Entity?
+380732732383
4. What is the email address for the Legal Entity?
[email protected]
5. Is the Legal Entity required to have a Tax ID, a Registration ID, a DUNS number and/or other identifiers?
Yes
5.a. What are these IDs for the Legal Entity?
39071110
6. Are there any other governmental or other identifiers that a certification body could use to verify the identity of the Legal Entity?
Yes
6.a. What are those identifiers?
Opendatabot/Youcontrol
1.3. Description of Media Outlet
7. What Brand Name(s), titles, publication names, etc. do you use to publish Content?
Цукр (Cukr), cukr.city, Ц.Крамниця, Клуб Цукру
1.4. Distribution Channels and URLs
8. Does the Media Outlet publish on any URLs?
Yes
8.a. On what URLs do you publish?
  • https://cukr.city/
9. Does the Media Outlet publish any content on any social media?
Yes
9.a. What are the social media URLs, handles, addresses or names that you use to publish?
  • https://www.facebook.com/cukr.city/
  • https://t.me/cukrcity
  • https://www.instagram.com/cukr.city/
  • https://invite.viber.com/?g2=AQAM1czxk4SOu0rdRAZLjWxxVxnmfhsEGuG0BDHNsUOTfkBhh8fQx8svYz2NJ
10. Does the Media Outlet publish any content by broadcasting and/or streaming?
No
1.5. Safety Concerns
11. Do the Media Outlet's Editorial Guidelines state that the safety of all journalists shall be treated as a primary concern?
No
12. Are there any reasons that the Media Outlet has for withholding information on any of the questions as part of this JTI Standard process?
No
1.6. Location
13. Is the physical address of the Legal Entity different from the postal address according to question no. 2?
No
COUNTRY
Ukraine
14. Do you have a safety-related reason for not providing it?
No
1.7. Founding Date
15. What is the founding date of the Legal Entity?
2014-01-01
16. Is the founding date of the Media Outlet (as in clause 1.3. question no. 7) different from that of the Legal Entity (as in clause 1.1. question no. 1)?
Yes
16.a. Provide a history of previous/former Legal Entities and their founding dates.
Медіа «Цукр» засноване у січні 2019 року.
Editorial Mission
2.1. Editorial Mission Statement
17. Does your Media Outlet have an editorial mission statement, or stated set of principles or editorial values?
Yes
17.a. Provide that statement here
«Цукр — це онлайн-медіа, що розповідає про людей та речі, які роблять Суми місцем сили. Ми ділимося тими історіями, які надихають людей жити і творити в нашому місті. Цукр прагне задавати ритм, що сприяє розвитку міста. Наше завдання — приносити користь та будувати комфорт у регіоні. Цукр — незалежне, політично-нейтральне ЗМІ. У виборі тем ми орієнтуємося на інтереси читачів та місію нашої організації — покращувати Суми.»
Our team consists of full-time employees, freelancers, and volunteers who create content for the website and social media.

You can support Cukr.city financially, become a ghostwriter, or offer another format of participation. Thanks to the active Cukr.city community, we have already implemented many projects, improved our platforms, and expanded our audience.

An important part of our team is also dozens of volunteers who help develop the website and other platforms, and donors - people who finance Cukr.city with money every month.
18. Is that statement posted online?
Yes
18.a. What is the URL where it is published?
https://cukr.city/policy/
Public Service Media
3.1. Public Service Media Mission, Governance and Independence
19. Is the Media Outlet a Public Service Media?
No
Disclosure of Type of Ownership
4.1. Privately held
20. Is the Media Outlet or the Legal Entity privately owned?
No
4.2. State or Publicly owned
21. Is the Media Outlet or the Legal Entity owned by the state, a unit of the government or any other public entity?
No
4.3. Publicly Traded Company
22. Is the Media Outlet or the Legal Entity publicly traded?
No
4.4. Other
23. Is the ownership of the Media Outlet or the Legal Entity different from the three previous clauses in this section? For example, is it a co-operative or member-owned?
Yes
23.a. What is the form of ownership?
Громадська організація «Цукр» — неприбуткова організація, зареєстрована відповідно до Закону України «Про громадські об'єднання». Код ЄДРПОУ: 39071110.
23.b. If there is a combination, explain that here along with a breakdown by ownership type.
Комбінації форм власності немає — єдина організаційно-правова форма.
Requirements on Owners’ Identity
5.1. Names of Owners and Board Members
24. What are the names of all direct, indirect or beneficial owners?
ГО «Цукр» є громадською організацією. Відповідно до Закону України «Про громадські об'єднання», громадська організація не має власників. Засновники: Тіщенко Дмитро Сергійович, Положій Євген Вікторович, Чернотицький Микола Миколайович — юридично не пов'язані з організацією після її реєстрації. Уповноважена особа (директор): Тіщенко Дмитро Сергійович.
25. Are the names of the owners in the previous question available online?
Yes
25.a. What is the URL that contains the names of the owners, or, if not available online, please indicate where that information can be obtained?
https://opendatabot.ua/c/39071110 , https://cukr.city/about/
26. What are the names of the members of supervisory boards?
ГО «Цукр» не має окремої наглядової ради. Найвищим органом управління є Правління: Черкас Віталій Євгенійович — голова; Такул Олександр Васильович — член; Товстуха Анна Вікторівна — член.
27. Are the names of the members of the supervisory board members in the previous question available online?
Yes
27.a. What is the URL of the page that contains the names of the people in the previous question?
https://cukr.city/about/
28. Are the listed owners also founders or owners of other companies?
Yes
28.a. State here the names and main activities of those companies.
ГО не має власників. Однак уповноважена особа Тіщенко Дмитро Сергійович також є ФОП, засновником та директором ТОВ «Цукр Сіті» (веб-портали) та ГО «Суми Лайв» (діяльність громадських організацій).
28.b. What are the business sectors for the companies listed in the previous question?
Веб-портали, діяльність громадських організацій.
29. Are any of the owners active members of a political party or movement or candidates in a political election or current office holders?
No
5.2. Contact Details of Direct and Indirect Owners
30. What is the contact information for all direct and indirect owners?
Тіщенко Дмитро Сергійович, уповноважена особа, [email protected]
31. Is the contact information in the previous question available online?
Yes
31.a. What is the URL with the contact information from the previous question?
https://cukr.city/about/
32. What is the contact information for the members of the board of directors?
N/A
33. Is the contact information in the previous question available online?
Yes
33.a. What is the URL with the contact information from the previous question?
https://cukr.city/about/
5.3. Names of Shareholders
34. What are the names of the direct, majority or controlling shareholders? (If shareholders are companies, list the main activity and business sector of that company along with the name.)
N/A
5.4. Percentage of Shareholdings
35. List the shareholders and the percentage of the holdings.
N/A
5.5. Exception for Member-owned Media Outlets
36. Is the Media Outlet member-owned?
No
Disclosure of Identity of the Management Team and its Location
6.1. Management Directory
37. What are the names, positions, and contact details of all members of management for the Media Outlet?
Тіщенко Дмитро Сергійович, уповноважена особа ГО Цукр, [email protected] Сергієнко Альона, CEO, [email protected], Кудєльник Владислава, головна редакторка, [email protected]
6.2. Location of Branches and Offices
38. What is the physical address, phone number and email address of the headquarters of the Media Outlet?
Kuznechna St 2, Sumy, Ukraine
[email protected]
+380 (73) 273-23-83
39. Does the Media Outlet have other main branches and offices?
No
40. Do you have a safety-related reason for not providing it?
No
Disclosure of Editorial Contact Details
7.1. Social Media
41. Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?
Yes
41.a. What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
  • https://www.facebook.com/cukr.city/
  • https://t.me/cukrcity
  • https://www.instagram.com/cukr.city/
  • https://invite.viber.com/?g2=AQAM1czxk4SOu0rdRAZLjWxxVxnmfhsEGuG0BDHNsUOTfkBhh8fQx8svYz2NJ
7.2. Newsroom Contact Details
42. Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?
Yes
43. Is the method for contacting that person or others at the Media Outlet clearly visible to the public?
Yes
44. In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?
Зворотний зв'язок приймається через електронну пошту [email protected], Telegram-бот @cukrbot, а також через соціальні мережі (Facebook, Instagram)
7.3. Customer Service Contact Details
45. Does the Media Outlet have a department or a single person who is responsible for customer service?
Yes
45.a. What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?
Зверненнями читачів займається бренд директорка. Контакт: [email protected], Telegram-бот: @cukrbot
Disclosure of Revenue Sources and Data Collection
8.1. Sources of Revenue
46. What are the categories of sources of revenue for the Media Outlet, ranked from largest to smallest? These may include subscriptions, advertising, major donors, donations, subsidies, fees, sales, memberships, sponsorships, events, etc.
Гранти, членські внески (Клуб Цукру), реклама, події, послуги для інших компаній, мерч
47. Is the Media Outlet required to make financial disclosures?
No
48. What is the revenue of the Media Outlet?
ГО «Цукр» має статус неприбутковості. Увесь дохід спрямовується на статутну діяльність організації. Прибуток не формується.
49. What is the ratio of the categories of revenue sources (as in question no. 46)?
Гранти — 70%, членські внески (Клуб Цукру) — 20%, події, послуги, мерч — 10%
50. Is there any reason for safety and security that you have given incomplete data in this section?
No
8.2. Data collection disclosure
51. Does your Media Outlet process any personal information from online visitors on its own or with third parties?
Yes
51.a. What information is processed?
При вступі до Клубу Цукру збираємо імена, прізвища та електронні адреси для розсилок. На краудфандинговій платформі благодійники можуть залишити електронну адресу для отримання інформації про проєкт.
51.b. What is the purpose for gathering that information?
Для email-розсилок та інформування про проєкти. Благодійники можуть відмовитися від розсилки.
51.c. By what methods is the information processed?
Вручну, а також за допомогою Google Analytics та Facebook Pixel.

Section B: Professionalism and Accountability

Accountability for Journalism Principles
9.1 Editorial Guidelines
52. Does your Media Outlet have a set of guidelines, or adhere to an external set of guidelines, for journalistic content, distribution and conduct to which its journalistic operations comply?
Yes
52.a. Are they made available to the public in a readily accessible form?
No
53. Is there a person or a group of persons responsible for these guidelines clearly identified?
No
9.2. Purpose of Guidelines
54. Do the guidelines referred to in the section on Editorial Guidelines set clear expectations for the behaviour for all the contributors, including editorial staff (journalists, editors) and all other contributors?
Yes
55. Do the guidelines referred to in the section on Editorial Guidelines make clear the structure of editorial responsibility for each stage of the publication process within the organisation?
Yes
9.3. Guidelines and Journalism Principles
56. Do your Editorial Guidelines include requirements for Accuracy (as prescribed in the Preamble) in your output?
Yes
57. Do they include requirements for Independence (as prescribed in the Preamble) of editorial decision making?
Yes
58. Do they include requirements of Fairness (as prescribed in the Preamble) in the practice of journalism?
Yes
59. Do they include requirements for Accountability (as prescribed in the Preamble) in the practice of its journalism?
Yes
9.4. Conflicts of Interest
60. Do your Editorial Guidelines include protections against real, potential, or perceived conflicts of interest?
No
61. Do the guidelines include guidance on how to deal with conflicts related to business?
No
62. Do the guidelines include guidance on how to deal with conflicts related to political interests?
No
63. Do the guidelines include guidance on how to deal with conflicts related to personal interests?
No
64. Does the Media Outlet’s structure protect the editorial processes from any undue influence from within or without?
Yes
Accuracy
10.1. Processes for Ensuring Accuracy
65. Do you have internal rules and a systematic editorial process to ensure the accuracy of your content?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
66. Do you have internal rules and a systematic editorial process to ensure that the Editorial Guidelines are adhered to?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
67. Do you have a verification process for content and the role of editorial oversight?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
10.2. Process Review
68. Do you have a mechanism for periodic review of the effectiveness of the implementation of your Editorial Guidelines in your editorial processes?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
69. Is your accountability mechanism (internal or external) subject to periodic review?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
10.3. Statistics and External Content
70. Do your Editorial Guidelines require that statistics should be sourced and verified?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
71. Do your Editorial Guidelines require that external photographs/video/audio content should be sourced and verified?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
10.4. Identification of Journalists, Agencies
72. Are the Individual Journalists (including external sources) identified, for example through a byline, or recorded in publishing mechanism so that this information can be accessed?
Yes
73. Is all News Agency material used by the Media Outlet recorded and tracked?
N/A
10.5. Location Reporting
74. Is location reporting identified in your content?
Yes
75. Do your Editorial Guidelines ensure that any constraint on location reporting be explained in the report or in the context of its publication?
Yes
76. Do your Editorial Guidelines require transparency where a location report has been facilitated by an external body?
Yes
10.6. Automatically Generated Content
77. Do you publish any content that is automatically generated?
No
10.7. Algorithmic Dissemination and Curation
78. Do you use any algorithms for the dissemination or curation of content?
Yes
78.a. Do you clearly indicate your policy on your use of algorithms for the dissemination and curation of news content?
Yes
78.b. Does the Media Outlet adhere to best practice requirements from a regulatory or advisory body?
Yes
10.8. Treatment of Explicit Content
79. Do your Editorial Guidelines ensure the ethically appropriate treatment of violent and explicit content?
Yes
80. Do your Editorial Guidelines ensure the ethically appropriate treatment of content which features children or other vulnerable people?
Yes
81. Do your Editorial Guidelines ensure the ethically appropriate handling of live content?
Yes
Responsibility for Content Provided by the General Public
11.1. User Generated Content/Eyewitness News
82. Does your Media Outlet publish any content that comes not from staff or freelancers but from external sources such as readers/viewers?
Yes
82.a. Does your Media Outlet have set structures to ensure the checking of externally sourced material undergoes the same principles as that created entirely by its own journalists?
Yes
11.2. Editorial Guidelines for UGC/Eyewitness News
82.b. Do your Editorial Guidelines also include provisions for externally-submitted material?
Yes
82.c. Are there Editorial Guidelines dealing with UGC/eyewitness news content?
Yes
82.d. Do they include details on the verification processes to be used for this content?
Yes
82.e. Do they include guidance on the appropriate labelling of such content?
Yes
82.f. Do they include guidance on dealing with the providers of such content in a responsible and ethical manner?
Yes
11.3. Opinion Guidelines
83. Do your Editorial Guidelines also include provision for ensuring comment material is free from defamation?
Yes
84. Do your Editorial Guidelines also include provision for ensuring comment material is free from invasions of privacy?
Yes
85. Do your Editorial Guidelines also include provision for ensuring comment material is free from hate speech?
Yes
86. Do your Editorial Guidelines also include provision for ensuring comment material is free from harassment?
Yes
87. Is it clear to the public whether your Media Outlet’s moderation of such comment is pre- or post-publication?
Yes
88. Does this policy allow for the removal of offending material?
Yes
Responsibility for Sources
12.1. Anonymity
89. Are there guidelines on the procedures to be followed for granting anonymity to sources?
Yes
90. Are the reasons for granting anonymity made clear to the public?
Yes
12.2. Privacy Rights
91. Are there guidelines to ensure that the privacy rights and safety of individuals are protected in your journalistic activity?
Yes
12.3. Independence and Sources
92. Are there guidelines to ensure the independence of journalism relative to the sources for content?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
12.4. Diversity of Sources
93. Do the guidelines ensure that a diversity of sources is used in the production of your journalistic content?
Yes
If you want to publish additional information, please provide it here.
https://cukr.city/policy/
Professionalism for Affiliations
13.1. Sponsored Content Policies
94. Do your Editorial Guidelines have specific policies for distinguishing commercial or sponsored content?
Yes
13.2. Sponsored Content Indicators
95. Do you publish any sponsored content?
Yes
95.a. Do your Editorial Guidelines require all sponsored content to be clearly labelled or otherwise made clear?
Yes
95.b. Do your Editorial Guidelines require sponsored content to be labelled and made clearly distinguishable from your own content?
Yes
13.3. Separation of News and Opinion
96. Do your Editorial Guidelines require a clear distinction to be made between news content and opinion content?
Yes
97. Do your Editorial Guidelines require a clear distinction to be made between news content and commercial content?
Yes
98. Do you in editorial practice or in Editorial Guidelines require a clear distinction to be made between news content and content supplied by an external non-journalistic body?
Yes
Internal Accountability
14.1. Dealing with Inaccuracies
99. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by the public?
Yes
99.a. Do you publish that process?
Yes
99.a.i. What is the URL where it can be seen? Or, where is it seen next to each bit of Content?
https://cukr.city/city-news/2023/velykyy-ekran/
https://cukr.city/city-news/2023/nabu-lysenko-zhurba/
https://cukr.city/city-news/2023/evakuatsiya-prykordonnya/
100. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by those with direct involvement in the story?
Yes
100.a. Do you have a clear process for assessing and dealing with the claims?
Yes
101. Is there a systematic editorial structure in the Media Outlet to ensure that any inaccuracies in its content are corrected in a timely and transparent manner?
Yes
14.2. Publishing Corrections
102. Does your Media Outlet guarantee the publication of the correction of all significant inaccuracies and errors in a similar place and manner as the original version, such as the same URL or in similar time and format of broadcast?
Yes
14.3. Contact and Process for Complaints
103. Does your organisation have a designated contact in the event of complaints about potential breaches of its journalism principles or Editorial Guidelines?
Yes
104. Does your organisation have a designated process for the public to open a dialogue with you regarding potential breaches of its journalism principles or Editorial Guidelines? (These may follow the Uniform Correction or Clarification act adopted by most U.S. States.)
Yes
104.a. Is that information clearly available?
Yes
104.a.i. What is the URL of where this information is available? If it is not on a single page, describe where people can find it.
https://cukr.city/policy/
14.4. Internal Process for Complaints
105. Are your staff (Employees and Freelance) aware of the process that must be followed in the event of such complaints?
Yes
106. Are they aware that all such complaints must be brought to the attention of a senior member of staff (of organisations large enough to have a staff) not directly connected with the creation of the story?
Yes
107. Is your Media Outlet committed to the resolution of any such complaints in a fair, reasonable and timely manner?
Yes
14.5. Independence of Ombudsperson
108. Does the Media Outlet have an Ombudsperson?
No
External Accountability
15.1. External Oversight
109. Have you committed to a system or systems of external accountability for your editorial content?
Yes
109.a. What are they?
Комісія з журналістської етики (cje.org.ua), Інститут масової інформації (imi.org.ua)
15.2. Compliance with External Accountability
110. Is your Media Outlet committed to comply with any directions or guidance issued by the external accountability body to which you subscribe?
Yes
15.3. Absence of external oversight
111. Is your Media Outlet subject to an external regulatory mechanism for content that you find it not possible to comply with?
No
15.4. Contact Details of External Accountability Bodies
112. Are the mechanisms for the public to complain about breaches of your Editorial Guidelines to an external body publicly available?
Yes
112.a. What is the link?
https://cukr.city/policy/
15.5. Other Associations
113. Do you belong to any other bodies that require members to adhere to published guidelines, standards or norms to maintain status in that organisation?
Yes
113.a. What are they?
Journalism Trust Initiative (JTI) від Reporters Without Borders, Мапа рекомендованих медіа від Детектора медіа та ІМІ
If the body is not in the above list, add it here with a URL.
Journalism Trust Initiative (JTI) від Reporters Without Borders, Мапа рекомендованих медіа від Детектора медіа та ІМІ
URL
Journalism Trust Initiative (JTI) від Reporters Without Borders, Мапа рекомендованих медіа від Детектора медіа та ІМІ
113.b. Do you publish those groups, and their contact details?
Yes
Professionalism in the Media Outlet
16.1. Recruitment and Training
114. Do you have guidelines for the recruitment and training of editorial staff?
Yes
114.a. Do those guidelines contain a diversity policy?
Yes
114.b. Do those guidelines cover staff welfare?
Yes
114.c. Are they publicly available?
Yes
114.c.i. What is the URL?
https://cukr.city/policy/
16.2. Working Conditions, Contract Policy and Labour Relations
115. Do the regulations and guidelines for the employment of staff and engagement of contract journalists protect their editorial independence?
Yes
116. Are your employees (including freelance) covered by legal contracts and insurance?
Yes
117. Does your staff have the freedom to organise?
Yes
118. Do you have an existing structure for social dialogue including a collective bargaining arrangement with appropriate trade unions?
No
119. Are there guidelines for contracts of engagement with freelance journalists?
Yes
119.a. Do these guidelines ensure the ability of freelancers to adhere to the editorial principles?
Yes
16.3. Staff Welfare
120. Does your Media Outlet's rules and procedures protect against discrimination in the workplace?
Yes
121. Does your Media Outlet's rules and procedures support equality of opportunity?
Yes
122. Does your Media Outlet have a safety at work policy, which includes specific protection for journalists working in hostile environments?
Yes
123. Does your Media Outlet have guidelines to support editorial staff who have been exposed to material of a sensitive or upsetting nature?
Yes
If you want to publish additional information, please provide it here.
компенсація 75% на психологів
124. Does your Media Outlet have guidelines to support editorial staff who suffered physical or psychological harm in the course of their work?
Yes
Training
17.1. Training in Editorial Guidelines
125. Does your Media Outlet have a training programme for editorial staff that includes sections on the Editorial Guidelines and other legal and ethical issues?
Yes
126. Is there refresher training available for significant changes in the law or guidelines?
Yes
127. Does your staff have expert advice available for consultation when dealing with legal and compliance issues?
Yes
Publication of Self-Assessment
18.1. General Public
128. Does your Media Outlet publish your answers to this self-assessment based on the JTI Standard?
Yes
128.a. Is it available to readers?
Yes
128.a.i. What is the URL?
https://cukr.city/policy/
The JTI Transparency Report is published here:
https://www.jti-app.com/report/mqkNJgjPEweQrX39
18.2. Machine-readability
129. Does your Media Outlet publish your answers in a machine-readable format?
Yes
129.a. What is the URL?
https://www.jti-app.com/report/mqkNJgjPEweQrX39