Certification
The Media Outlet has been independently certified according to the JTI Programme and CWA 17493:2019.
Transparency Report
This data comes from a Transparency Report based on a questionnaire completed by the media outlet. This data is self-declared; it has not been reviewed or audited by an independent third-party organization.
Certified by
Contact details:
Certification valid until:
The following is our Certificate as participants in the Journalism Trust Initiative (JTI).
It is automatically generated and based on a questionnaire provided by the JTI, as well as an independent certification of our answers. Complaints related to our certified service or our compliance with the applicable standards shall be first addressed to us and then to the certification body mentioned.
If a complaint concerns the certification body itself, the respective accreditation body may be contacted.
This data comes from the media outlet's JTI Certification. This data has been reviewed and audited by an independent third-party organization.
Transparency Report
Section A: Identity and Transparency
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1.1. Legal Entity Name
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1. What is the Legal Entity Name?Radio Taiwan International
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1.2. Contact Details and Identifiers
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ADDRESS LINE 1No. 55, Bei An Road
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ADDRESS LINE 2Zhongshan Dist.
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POST CODE10462
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CITYTaipei
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COUNTRYTaiwan
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3. What is the general telephone number for the Legal Entity?886-2-2885-6168
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4. What is the email address for the Legal Entity?
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5. Is the Legal Entity required to have a Tax ID, a Registration ID, a DUNS number and/or other identifiers?Yes
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5.a. What are these IDs for the Legal Entity?Tax ID
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6. Are there any other governmental or other identifiers that a certification body could use to verify the identity of the Legal Entity?Yes
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6.a. What are those identifiers?Radio Taiwan International Establishment Act/ This Act is drafted to establish Radio Taiwan International (henceforth RTI), tasked with the broadcast of news and information about the nation.
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1.3. Description of Media Outlet
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7. What Brand Name(s), titles, publication names, etc. do you use to publish Content?Radio Taiwan International (Rti)
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1.4. Distribution Channels and URLs
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8. Does the Media Outlet publish on any URLs?Yes
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8.a. On what URLs do you publish?
- https://www.rti.org.tw/
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9. Does the Media Outlet publish any content on any social media?Yes
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9.a. What are the social media URLs, handles, addresses or names that you use to publish?
- Radio Taiwan International (Rti)
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10. Does the Media Outlet publish any content by broadcasting and/or streaming?Yes
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10.a. What are the terrestrial frequencies, channels, satellite identifiers, other platforms or applications that you use to publish?As Taiwan's national broadcaster, Rti has 18 language services: English, Mandarin Chinese, Taiwanese Hokkien, Hakka, Cantonese, French, Spanish, German, Russian, Japanese, Korean, Indonesian, Thai, Vietnamese, Malay, Arabic, Filipino and Ukrainian. Each language has its own shortwave frequency, website and social media platform.
(https://en.rti.org.tw/index/content/id/4)
https://www.youtube.com/@rtivideochannel
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1.5. Safety Concerns
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11. Do the Media Outlet's Editorial Guidelines state that the safety of all journalists shall be treated as a primary concern?Yes
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12. Are there any reasons that the Media Outlet has for withholding information on any of the questions as part of this JTI Standard process?Yes
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12.a. What are the reasons?Privacy laws (Personal Data Protection Act), national security concerns.
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1.6. Location
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13. Is the physical address of the Legal Entity different from the postal address according to question no. 2?No
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14. Do you have a safety-related reason for not providing it?No
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1.7. Founding Date
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15. What is the founding date of the Legal Entity?1928-08-01
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If you want to publish additional information on the founding history, please provide it here.Rti is one of the world's oldest radio stations in operations today and was established in 1928 by the Republic of China (ROC) government as the Central Broadcasting System (CBS) in Nanjing, China. It followed the ROC government from city to city during and after WWII, eventually coming to Taipei, Taiwan.
In 1998, CBS merged with the international department of the Broadcasting Corporation of China (BCC), and began broadcasting around the world as Radio Taipei International and The Voice of Asia. In 2002, it was renamed Radio Taiwan International. -
16. Is the founding date of the Media Outlet (as in clause 1.3. question no. 7) different from that of the Legal Entity (as in clause 1.1. question no. 1)?No
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2.1. Editorial Mission Statement
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17. Does your Media Outlet have an editorial mission statement, or stated set of principles or editorial values?Yes
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17.a. Provide that statement hereGuided by the Radio Taiwan International Establishment Act, Radio Taiwan International (Rti) is tasked with the broadcast of news and information about the nation. To fulfill its statutory duties and serve as a trustworthy, impartial, objective, and professional media outlet for audiences both domestically and internationally, Rti set up the following news broadcasting code with which Rti news staff must comply. The Code is drafted based on relevant laws and regulations after consultation with scholars and experts, and well as references to major media organizations at home and abroad.
I. General Principles
1. The following situation should not occur in news coverage of the station:
(1) Violation of mandatory or prohibited provisions of law
(2) Harming the physical or mental health of children or juveniles
(3) Interfering with social order or good custom
(4) Violation of the principle of truth or impartiality
2. Accuracy:
(1) News must be thoroughly verified before reporting. Accuracy comes before anything else. No groundless statements or misinterpretation of truths.
(2) Staff must have full understanding before any news reporting, so as to immediately grasp the core of the issue.
(3) Source of information must be clearly stated. If any interviewee requests anonymity, the situation should be weighed and reported within the station first.
(4) Interviews should be recorded and relevant information should be retained for later examination.
(5) Staff should pursue a diverse range of sources of information and interviewees and any news coverage should not rely on one single source for verification.
(6) News reports should be broadcasted in time. In case of emergency events, a confirmed short note should be released first, and the content should be updated in a timely manner as the event unfolds.
3. Impartiality:
(1) News reporting should be unbiased. In addition to presenting facts in time, all important and relevant information should be prioritized in accordance with the development of the news event.
(2) News reporting should be transparent and objective, without subjective adjectives or personal opinions of reporters and editors.
(3) Should controversies arise, opinions of both/all sides should be presented and rational dialogue should be fostered.
(4) There should be a clear distinction between commentary and live news when they are presented or broadcast on the website.
(5) News reporting should not include prejudicial or discriminatory terms on the basis of ethnic background, community, race, nationality, country of origin, place of birth, socioeconomic status, religion, gender, sexual orientation, marital status, physical or mental disabilities, or minority status.
4. Public interest:
(1) News reporting should stem from upholding public interest, foster discussion on public issues, and provide an open platform for the exchange of diverse viewpoints.
(2) News reporting and commentary should be independent and autonomous, and should not be influenced by any forces. News reporting should stand firm on professionalism and prioritize public interest to ensure credibility.
(3) News reporting should uphold the quality of content and not indulge in vulgarity or flattery.
5. Professional ethics:
(1) Staff positions or work relationships should not be used to gain improper benefits. This includes accepting benefits for producing work that violates the journalistic profession.
(2) Staff should not take work that conflicts with their duties. If there is a conflict of interest, staff should take the initiative to report the conflict to the supervisor or request recusal.
(3) Staff should not hold political party or public office, nor engage in electioneering or other activities that interfere with elections. If a staff member chooses to participate in the election of public officials, they should immediately stop their journalism-related work.
(4) Staff should not accept money. Acceptance can cause a conflict of interest or affect the image of the Taiwan government. Gifts with a market value of $2,000 or more are to be returned.
(5) Staff should not accept any activities paid for by the visitor or involving private interests, such as hospitality trips. If the visit involves significant public interest or special circumstances, it should be reported to the supervisor for approval.
6. Correction of errors and acceptance of complaints:
(1) News reports should avoid errors as much as possible. If errors are found in the content, the reviewer and supervisor should be informed as soon as possible with an open attitude. The editor, foreign language contributors, and external cooperation platform windows shall be notified simultaneously for correction or update.
(2) If it is not possible to immediately verify or confirm whether the content is incorrect, the supervisor should be notified to decide whether to take down the article first or to handle it appropriately. They should then dispose of it after verification and confirmation. If there are still doubts about whether to revise or remove the content or if the case is complicated, the matter should be submitted to the "News Self-Regulation Consultation Meeting" for a decision if necessary.
(3) According to Article 23 of the Radio and Television Act, "If an interested party believes that a radio report is erroneous and requests a correction within fifteen days from the date of broadcast, the radio station shall, within seven days of receiving the request, add a correction to the original program or a program of the same time of the original program; or submit a report if the staff involved believe the information is not erroneous to a self-regulatory consultation meeting. The station shall, within seven days of receipt of the request, correct the original program or the program at the same time, or reply in writing to the requestor with the reasons why, in its opinion, the reporting was not incorrect. Article 24 stipulates that "If commentary involves another person or an institution or organization whose rights or interests are prejudiced, the person to whom the commentary is directed shall not refuse to give an equal opportunity of reply if he or she so requests. If an interested party requests a correction or a complaint, the above provisions shall be followed as soon as possible, or the company shall coordinate the provision of space or time slots in an appropriate manner for explanation.
(4) If the content of an error involves slander, harm to reputation, or other legal issues, it should be reported to the supervisor and legal advice should be sought before the necessary action is taken.
(5) A complete record of the process of editing or revising the content should be kept in the backend of the website to clarify the responsibility. -
18. Is that statement posted online?Yes
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18.a. What is the URL where it is published?https://en.rti.org.tw/index/content/id/9
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3.1. Public Service Media Mission, Governance and Independence
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19. Is the Media Outlet a Public Service Media?Yes
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19.a. What is the public service mission for which it is responsible?RTI shall be responsible for:
Foreign broadcast of news and information, crafting a new image of the nation, creating a correct impression of the Republic of China among foreigners, and creating a stronger affinity amongst overseas compatriots for their ancestral homeland.
Broadcast to mainland China of news and information that serves to increase cross-strait communication and understanding. -
19.b. Is this governed by legislation?Yes
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19.c. What law or legal instrument specifies its role and responsibilities?Radio Taiwan International Establishment Act
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19.d. Provide a reference URL here.https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=P0000007
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19.e. What are the stakeholders with which it has formal relations, and what is the nature of the relationship?According to Radio Taiwan International Establishment Act, the Ministry of Culture is the supervisory agency of RTI.
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19.f. How is income generated?The budget for RTI come from:
1. Allocations from the supervisory agency.
2. Donations by domestic and foreign public and private organizations, groups, and individuals.
3. Income from services provided.
4. Other sources. -
19.g. What portion of income is public funds?Allocations from the supervisory agency
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19.h. Does the governance guarantee editorial independence?Yes
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19.h.i. State here in what way.In accordance with the Radio Taiwan International Production and Broadcasting Code, Rti news reporting and commentary should be independent and autonomous, and should not be influenced by any forces.
When reporting on news involving Rti, the public interest should be the basis, and when news involving Rti have become public issues, disclosures should be made to the public in accordance with the "Operation Directions for External Statements and Press Releases" of this station.
When reporting on news involving Rti, one should abide by the Production and Broadcasting Code and the spirit of media self-regulatory mechanisms, and provide relevant parties with fair opportunities to form dialogues.
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4.1. Privately held
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20. Is the Media Outlet or the Legal Entity privately owned?No
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4.2. State or Publicly owned
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21. Is the Media Outlet or the Legal Entity owned by the state, a unit of the government or any other public entity?Yes
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21.a. What specific department, entity or governmental body has ownership?RTI is a legal entity, and the Ministry of Culture and the National Communications Commission are the regulatory authorities for RTI.
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21.b. Describe the status of the Media Outlet or Legal Entity and its relationship with this body.RTI (Radio Taiwan International) is established as a corporate legal entity, governed by the regulations outlined in the "Radio Taiwan International Establishment Act."
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4.3. Publicly Traded Company
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22. Is the Media Outlet or the Legal Entity publicly traded?No
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4.4. Other
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23. Is the ownership of the Media Outlet or the Legal Entity different from the three previous clauses in this section? For example, is it a co-operative or member-owned?No
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5.1. Names of Owners and Board Members
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24. What are the names of all direct, indirect or beneficial owners?Here's a list of managing team:
https://www.rti.org.tw/index/content/id/20 -
25. Are the names of the owners in the previous question available online?Yes
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25.a. What is the URL that contains the names of the owners, or, if not available online, please indicate where that information can be obtained?https://www.rti.org.tw/index/content/id/20
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26. What are the names of the members of supervisory boards?https://www.rti.org.tw/index/content/id/20
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27. Are the names of the members of the supervisory board members in the previous question available online?Yes
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27.a. What is the URL of the page that contains the names of the people in the previous question?https://www.rti.org.tw/index/content/id/20
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28. Are the listed owners also founders or owners of other companies?No
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29. Are any of the owners active members of a political party or movement or candidates in a political election or current office holders?Yes
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29.a. What are the names of the parties, movements or offices the listed owners are affiliated with?Some of the directors of RTI come from the Ministry of Foreign Affairs, the Ministry of Culture, the Ministry of National Defense, the Overseas Community Affairs Council, and the Mainland Affairs Council.
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5.2. Contact Details of Direct and Indirect Owners
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30. What is the contact information for all direct and indirect owners?No contact information to all direct and indirect owners on the RTI official website.
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31. Is the contact information in the previous question available online?Yes
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31.a. What is the URL with the contact information from the previous question?https://www.rti.org.tw/index/content/id/20
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32. What is the contact information for the members of the board of directors?No contacts information for all members of the board of directors on RTI home page.
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33. Is the contact information in the previous question available online?Yes
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33.a. What is the URL with the contact information from the previous question?https://www.ncc.gov.tw/chinese/news_detail.aspx?site_content_sn=2026&cate=0&keyword=&is_history=0&pages=0&sn_f=50900
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5.3. Names of Shareholders
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34. What are the names of the direct, majority or controlling shareholders? (If shareholders are companies, list the main activity and business sector of that company along with the name.)No shareholders.
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5.4. Percentage of Shareholdings
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35. List the shareholders and the percentage of the holdings.No shareholders.
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5.5. Exception for Member-owned Media Outlets
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36. Is the Media Outlet member-owned?No
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6.1. Management Directory
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37. What are the names, positions, and contact details of all members of management for the Media Outlet?Please see the information below :
https://www.rti.org.tw/index/content/id/20
telephone:886-2-28856168
e-mail:[email protected]
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6.2. Location of Branches and Offices
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38. What is the physical address, phone number and email address of the headquarters of the Media Outlet?
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39. Does the Media Outlet have other main branches and offices?Yes
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39.a. What are the physical addresses, including phone numbers and email addresses, of those other main branches and offices?National Radio Museum:No.74, Minquan Rd., Minxiong Township, Chiayi County 621015, Taiwan /886-5-2262016
Tamsui branch station:No.55, Sec. 2, Zhongzheng Rd., Tamsui Dist., New Taipei City 251014, Taiwan/886-2-28052426
Paochung branch station:No. 5, Yunqiao Rd., Baozhong Township, Yunlin County 634103, Taiwan/886-5-6972121
Kouhu branch station:No. 170, Hukou, Kouhu Township, Yunlin County 653003, Taiwan/886-5-6905016 -
40. Do you have a safety-related reason for not providing it?No
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7.1. Social Media
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41. Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?Yes
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41.a. What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
- Rti on SNS (social media) can be found via the links below:
- https://topic.rti.org.tw/sns/
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7.2. Newsroom Contact Details
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42. Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?Yes
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43. Is the method for contacting that person or others at the Media Outlet clearly visible to the public?Yes
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44. In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?1.Social Media: staff will respond to the public's questions, concerns, or inquiries on RTI's official social media accounts and provide corresponding answers or explanations.
2.Official Website: staff will publish answers to questions of public concern on RTI's official website, along with relevant information or statements.
3.Email: RTI staff will reply to public inquiries or concerns via email and provide necessary information or explanations.
4.Telephone: If the public raises questions or concerns via telephone, RTI staff will respond or explain over the phone.
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7.3. Customer Service Contact Details
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45. Does the Media Outlet have a department or a single person who is responsible for customer service?Yes
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45.a. What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?RTI has a Public Service Department dedicated to responding to inquiries and feedback from the public.
Telephone:886-2-28856168 ext.721、724、725
Email:[email protected]
Address: No. 55, Bei An Rd., Taipei 10462 Taiwan
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8.1. Sources of Revenue
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46. What are the categories of sources of revenue for the Media Outlet, ranked from largest to smallest? These may include subscriptions, advertising, major donors, donations, subsidies, fees, sales, memberships, sponsorships, events, etc.According to the Radio Taiwan International Establishment Act Article 6, the budget for RTI shall come from: 1. Allocations from the supervisory agency. 2. Donations by domestic and foreign public and private organizations, groups, and individuals. 3. Income from services provided. 4. Other sources. URL: https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=P0000007
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47. Is the Media Outlet required to make financial disclosures?Yes
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47.a. Are those disclosures visible to the public?Yes
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47.a.i. What is the URL for those disclosures?https://file.moc.gov.tw/001/Upload/470/relfile/10558/3613/5b7313e8-8f30-4d3d-9190-376dd4875dae.pdf
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48. What is the revenue of the Media Outlet?About NT$500 million
According to the Radio Taiwan International Establishment Act Article 6, the budget for RTI shall come from:
1. Allocations from the supervisory agency.
2. Donations by domestic and foreign public and private organizations, groups, and individuals.
3. Income from services provided.
4. Other sources. -
49. What is the ratio of the categories of revenue sources (as in question no. 46)?Allocations from the supervisory agency account for 80-85%, while other income and donations account for 15-20%.
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50. Is there any reason for safety and security that you have given incomplete data in this section?No
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8.2. Data collection disclosure
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51. Does your Media Outlet process any personal information from online visitors on its own or with third parties?Yes
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51.a. What information is processed?URL: https://www.rti.org.tw/index/content/id/24
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51.b. What is the purpose for gathering that information?URL: https://www.rti.org.tw/index/content/id/24
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51.c. By what methods is the information processed?https://www.rti.org.tw/index/content/id/24
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Section B: Professionalism and Accountability
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9.1 Editorial Guidelines
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52. Does your Media Outlet have a set of guidelines, or adhere to an external set of guidelines, for journalistic content, distribution and conduct to which its journalistic operations comply?Yes
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52.a. Are they made available to the public in a readily accessible form?Yes
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52.a.i. What is the URL?https://en.rti.org.tw/index/content/id/9
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53. Is there a person or a group of persons responsible for these guidelines clearly identified?Yes
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53.a. Is that identification visible on the page with the guidelines?Yes
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If you want to publish additional information, please provide it here.The Radio Taiwan International Production and Broadcasting Code
Announced on April 10, 2023
No. 1120000177
URL: https://en.rti.org.tw/index/content/id/9
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9.2. Purpose of Guidelines
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54. Do the guidelines referred to in the section on Editorial Guidelines set clear expectations for the behaviour for all the contributors, including editorial staff (journalists, editors) and all other contributors?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
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55. Do the guidelines referred to in the section on Editorial Guidelines make clear the structure of editorial responsibility for each stage of the publication process within the organisation?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Besides, within RTI's internal regulations, there are guidelines for "News and Program Production Management," "Online Audiovisual News and New Media Production Management," and "Operational Direction for the Self-Regulatory Consultation Meeting for News " regulate editorial matters for news production.
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9.3. Guidelines and Journalism Principles
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56. Do your Editorial Guidelines include requirements for Accuracy (as prescribed in the Preamble) in your output?Yes
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What is the URL?https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 2. Accuracy -
57. Do they include requirements for Independence (as prescribed in the Preamble) of editorial decision making?Yes
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What is the URL?https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 4, 5, and 9. -
58. Do they include requirements of Fairness (as prescribed in the Preamble) in the practice of journalism?Yes
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What is the URL?https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 3. Impartiality -
59. Do they include requirements for Accountability (as prescribed in the Preamble) in the practice of its journalism?Yes
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What is the URL?https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 6. Correction of errors and acceptance of complaints
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9.4. Conflicts of Interest
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60. Do your Editorial Guidelines include protections against real, potential, or perceived conflicts of interest?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 4 Public interest, Article 5. Professional ethics
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61. Do the guidelines include guidance on how to deal with conflicts related to business?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Chapter II. Provisions, Article 6. Financial and consumer news
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62. Do the guidelines include guidance on how to deal with conflicts related to political interests?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Chapter II. Provisions, Article 4 Political and electoral coverage
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63. Do the guidelines include guidance on how to deal with conflicts related to personal interests?Yes
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If you want to publish additional information, please provide it here.https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 5 Professional ethics -
64. Does the Media Outlet’s structure protect the editorial processes from any undue influence from within or without?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
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10.1. Processes for Ensuring Accuracy
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65. Do you have internal rules and a systematic editorial process to ensure the accuracy of your content?Yes
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If you want to publish additional information, please provide it here.The internal rules of RTI, namely "Guidelines for News and Program Production Management" and the "Guidelines for Online Audiovisual News and New Media Production Management," prescribe editorial processes to ensure the accuracy of content.
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66. Do you have internal rules and a systematic editorial process to ensure that the Editorial Guidelines are adhered to?Yes
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If you want to publish additional information, please provide it here.The internal rules of RTI, namely "Guidelines for News and Program Production Management" and the "Guidelines for Online Audiovisual News and New Media Production Management," are in place to ensure adherence to the Editorial Guidelines."
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67. Do you have a verification process for content and the role of editorial oversight?Yes
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10.2. Process Review
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68. Do you have a mechanism for periodic review of the effectiveness of the implementation of your Editorial Guidelines in your editorial processes?Yes
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If you want to publish additional information, please provide it here.RTI "Self-Regulatory Consultation Meeting for News" to handle the following matters:
(1) Conduct research and discussion on the handling of complaints or grievances from listeners and readers.
(2) Members attending the meeting may propose suggestions related to journalistic self-regulations and assist in improving them.
(3) Discussions can be held on the production process and content of news, and suggestion -
69. Is your accountability mechanism (internal or external) subject to periodic review?Yes
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If you want to publish additional information, please provide it here.RTI "Self-Regulatory Consultation Meeting for News" to handle the following matters:
(1) Conduct research and discussion on the handling of complaints or grievances from listeners and readers.
(2) Members attending the meeting may propose suggestions related to journalistic self-regulations and assist in improving them.
(3) Discussions can be held on the production process and content of news, and suggestion
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10.3. Statistics and External Content
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70. Do your Editorial Guidelines require that statistics should be sourced and verified?Yes
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71. Do your Editorial Guidelines require that external photographs/video/audio content should be sourced and verified?Yes
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10.4. Identification of Journalists, Agencies
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72. Are the Individual Journalists (including external sources) identified, for example through a byline, or recorded in publishing mechanism so that this information can be accessed?Yes
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73. Is all News Agency material used by the Media Outlet recorded and tracked?Yes
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10.5. Location Reporting
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74. Is location reporting identified in your content?Yes
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75. Do your Editorial Guidelines ensure that any constraint on location reporting be explained in the report or in the context of its publication?Yes
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76. Do your Editorial Guidelines require transparency where a location report has been facilitated by an external body?Yes
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10.6. Automatically Generated Content
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77. Do you publish any content that is automatically generated?No
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10.7. Algorithmic Dissemination and Curation
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78. Do you use any algorithms for the dissemination or curation of content?No
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10.8. Treatment of Explicit Content
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79. Do your Editorial Guidelines ensure the ethically appropriate treatment of violent and explicit content?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Charter II. Provisions, Article 2 Justice and crimes coverage -
80. Do your Editorial Guidelines ensure the ethically appropriate treatment of content which features children or other vulnerable people?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Charter II Provisions, Article 1 News involving children and juveniles -
81. Do your Editorial Guidelines ensure the ethically appropriate handling of live content?Yes
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11.1. User Generated Content/Eyewitness News
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82. Does your Media Outlet publish any content that comes not from staff or freelancers but from external sources such as readers/viewers?No
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82.a. Does your Media Outlet have set structures to ensure the checking of externally sourced material undergoes the same principles as that created entirely by its own journalists?Yes
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11.2. Editorial Guidelines for UGC/Eyewitness News
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82.b. Do your Editorial Guidelines also include provisions for externally-submitted material?Yes
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82.c. Are there Editorial Guidelines dealing with UGC/eyewitness news content?Yes
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82.d. Do they include details on the verification processes to be used for this content?Yes
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82.e. Do they include guidance on the appropriate labelling of such content?Yes
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If you want to publish additional information, please provide it here.https://en.rti.org.tw/index/content/id/9
Charter II. Provisions, article 8
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82.f. Do they include guidance on dealing with the providers of such content in a responsible and ethical manner?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
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11.3. Opinion Guidelines
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83. Do your Editorial Guidelines also include provision for ensuring comment material is free from defamation?Yes
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If you want to publish additional information, please provide it here.According to the contract between RTI and the commentators, their content must comply with the RTI Production and Broadcasting Code and must not violate relevant laws and regulations.
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84. Do your Editorial Guidelines also include provision for ensuring comment material is free from invasions of privacy?Yes
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If you want to publish additional information, please provide it here.According to the contract between RTI and the commentators, their content must comply with the RTI Production and Broadcasting Code and must not violate relevant laws and regulations.
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85. Do your Editorial Guidelines also include provision for ensuring comment material is free from hate speech?Yes
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If you want to publish additional information, please provide it here.According to the contract between RTI and the commentators, their content must comply with the RTI Production and Broadcasting Code and must not violate relevant laws and regulations.
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86. Do your Editorial Guidelines also include provision for ensuring comment material is free from harassment?Yes
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If you want to publish additional information, please provide it here.According to the contract between RTI and the commentators, their content must comply with the RTI Production and Broadcasting Code and must not violate relevant laws and regulations.
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87. Is it clear to the public whether your Media Outlet’s moderation of such comment is pre- or post-publication?Yes
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88. Does this policy allow for the removal of offending material?Yes
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12.1. Anonymity
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89. Are there guidelines on the procedures to be followed for granting anonymity to sources?Yes
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90. Are the reasons for granting anonymity made clear to the public?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 2, (3) Source of information must be clearly stated. If any interviewee requests anonymity, the situation should be weighed and reported within the station first.
Chapter II. Provisions, Article 1,2,5,7,8
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12.2. Privacy Rights
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91. Are there guidelines to ensure that the privacy rights and safety of individuals are protected in your journalistic activity?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
Chapter I. General Principles, Article 2, (3) Source of information must be clearly stated. If any interviewee requests anonymity, the situation should be weighed and reported within the station first.
Chapter II. Provisions, Article 1,2,5,7,8
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12.3. Independence and Sources
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92. Are there guidelines to ensure the independence of journalism relative to the sources for content?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
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12.4. Diversity of Sources
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93. Do the guidelines ensure that a diversity of sources is used in the production of your journalistic content?Yes
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If you want to publish additional information, please provide it here.URL: https://en.rti.org.tw/index/content/id/9
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13.1. Sponsored Content Policies
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94. Do your Editorial Guidelines have specific policies for distinguishing commercial or sponsored content?Yes
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If you want to publish additional information, please provide it here.RTI News contains no commercial or sponsored content.
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13.2. Sponsored Content Indicators
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95. Do you publish any sponsored content?No
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95.a. Do your Editorial Guidelines require all sponsored content to be clearly labelled or otherwise made clear?Yes
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13.3. Separation of News and Opinion
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96. Do your Editorial Guidelines require a clear distinction to be made between news content and opinion content?Yes
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If you want to publish additional information, please provide it here.The Radio Taiwan International Production and Broadcasting Code
Issued on April 10, 2023
No. 1120000177
https://en.rti.org.tw/index/content/id/9
News reporting and commentary should be independent and autonomous, and should not be influenced by any forces. News reporting should stand firm on professionalism and prioritize public interest to ensure credibility.
There should be a clear distinction between commentary and live news when they are presented or broadcast on the website. -
97. Do your Editorial Guidelines require a clear distinction to be made between news content and commercial content?Yes
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If you want to publish additional information, please provide it here.RTI News contains no commercial or sponsored content. Additionally, in accordance with "The Radio Taiwan International Production and Broadcasting Code"(https://en.rti.org.tw/index/content/id/9):
The content of the consumer news should not advertise or promote specific products or manufacturers. The descriptions should be vague to avoid needing to accept any remuneration from the manufacturer. -
98. Do you in editorial practice or in Editorial Guidelines require a clear distinction to be made between news content and content supplied by an external non-journalistic body?Yes
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14.1. Dealing with Inaccuracies
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99. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by the public?Yes
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99.a. Do you publish that process?Yes
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99.a.i. What is the URL where it can be seen? Or, where is it seen next to each bit of Content?The public can leave comments below each news report, or communicate through social media platforms, email, or traditional mail.
https://www.facebook.com/RadioTaiwanInternational/
https://en.rti.org.tw/index/content/id/7
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100. Do you have a clear process to allow potential errors to be communicated to the Media Outlet by those with direct involvement in the story?Yes
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If you want to publish additional information, please provide it here.According to The Radio Taiwan International Production and Broadcasting Code:
Chapter I. General Principles, Article 6. Correction of errors and acceptance of complaints
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100.a. Do you have a clear process for assessing and dealing with the claims?Yes
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If you want to publish additional information, please provide it here.According to The Radio Taiwan International Production and Broadcasting Code:
(1) News reports should avoid errors as much as possible. If errors are found in the content, the reviewer and supervisor should be informed as soon as possible with an open attitude. The editor, foreign language contributors, and external cooperation platform windows shall be notified simultaneously for correction or update.
(2) If it is not possible to immediately verify or confirm whether the content is incorrect, the supervisor should be notified to decide whether to take down the article first or to handle it appropriately. They should then dispose of it after verification and confirmation. If there are still doubts about whether to revise or remove the content or if the case is complicated, the matter should be submitted to the "News Self-Regulation Consultation Meeting" for a decision if necessary.
(3) According to Article 23 of the Radio and Television Act, "If an interested party believes that a radio report is erroneous and requests a correction within fifteen days from the date of broadcast, the radio station shall, within seven days of receiving the request, add a correction to the original program or a program of the same time of the original program; or submit a report if the staff involved believe the information is not erroneous to a self-regulatory consultation meeting. The station shall, within seven days of receipt of the request, correct the original program or the program at the same time, or reply in writing to the requestor with the reasons why, in its opinion, the reporting was not incorrect. Article 24 stipulates that "If commentary involves another person or an institution or organization whose rights or interests are prejudiced, the person to whom the commentary is directed shall not refuse to give an equal opportunity of reply if he or she so requests. If an interested party requests a correction or a complaint, the above provisions shall be followed as soon as possible, or the company shall coordinate the provision of space or time slots in an appropriate manner for explanation.
(4) If the content of an error involves slander, harm to reputation, or other legal issues, it should be reported to the supervisor and legal advice should be sought before the necessary action is taken.
(5) A complete record of the process of editing or revising the content should be kept in the backend of the website to clarify the responsibility. -
101. Is there a systematic editorial structure in the Media Outlet to ensure that any inaccuracies in its content are corrected in a timely and transparent manner?Yes
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14.2. Publishing Corrections
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102. Does your Media Outlet guarantee the publication of the correction of all significant inaccuracies and errors in a similar place and manner as the original version, such as the same URL or in similar time and format of broadcast?Yes
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14.3. Contact and Process for Complaints
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103. Does your organisation have a designated contact in the event of complaints about potential breaches of its journalism principles or Editorial Guidelines?Yes
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If you want to publish additional information, please provide it here.The public can contact us through telephone, social media platforms, email, or traditional mail.
886-2-28856168
https://www.facebook.com/radiotaiwan/
https://www.facebook.com/RadioTaiwanInternational/
https://en.rti.org.tw/index/content/id/7 -
104. Does your organisation have a designated process for the public to open a dialogue with you regarding potential breaches of its journalism principles or Editorial Guidelines? (These may follow the Uniform Correction or Clarification act adopted by most U.S. States.)Yes
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104.a. Is that information clearly available?Yes
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104.a.i. What is the URL of where this information is available? If it is not on a single page, describe where people can find it.Contact us page:
https://www.rti.org.tw/index/content/id/29
Also, the public can leave comments below each news report, or communicate through social media platforms, email, or traditional mail.
https://www.facebook.com/radiotaiwan/
https://www.facebook.com/RadioTaiwanInternational/
https://en.rti.org.tw/index/content/id/7
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14.4. Internal Process for Complaints
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105. Are your staff (Employees and Freelance) aware of the process that must be followed in the event of such complaints?Yes
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106. Are they aware that all such complaints must be brought to the attention of a senior member of staff (of organisations large enough to have a staff) not directly connected with the creation of the story?Yes
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107. Is your Media Outlet committed to the resolution of any such complaints in a fair, reasonable and timely manner?Yes
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14.5. Independence of Ombudsperson
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108. Does the Media Outlet have an Ombudsperson?N/A
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108.a. Is the Ombudsperson appointed by the Media Outlet?Yes
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108.b. Is there a transparent process for their appointment and is their independence protected?Yes
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14.6. Powers of Ombudsperson
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108.c. Does that person have full power to remedy any breaches of the organisation's Editorial Guidelines?No
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15.1. External Oversight
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109. Have you committed to a system or systems of external accountability for your editorial content?Yes
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15.2. Compliance with External Accountability
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110. Is your Media Outlet committed to comply with any directions or guidance issued by the external accountability body to which you subscribe?Yes
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15.3. Absence of external oversight
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111. Is your Media Outlet subject to an external regulatory mechanism for content that you find it not possible to comply with?No
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15.4. Contact Details of External Accountability Bodies
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112. Are the mechanisms for the public to complain about breaches of your Editorial Guidelines to an external body publicly available?Yes
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112.a. What is the link?https://cabletvweb.ncc.gov.tw/POP30/
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15.5. Other Associations
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113. Do you belong to any other bodies that require members to adhere to published guidelines, standards or norms to maintain status in that organisation?No
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16.1. Recruitment and Training
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114. Do you have guidelines for the recruitment and training of editorial staff?Yes
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114.a. Do those guidelines contain a diversity policy?Yes
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If you want to publish additional information, please provide it here.RTI establishes work rules in accordance with the Labor Standards Act and related laws, clearly defining the rights and obligations of both employers and employees.
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114.b. Do those guidelines cover staff welfare?Yes
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If you want to publish additional information, please provide it here.RTI establishes work rules in accordance with the Labor Standards Act and related laws. These rules clearly define the rights and obligations of both employers and employees, with a focus on staff welfare.
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114.c. Are they publicly available?Yes
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114.c.i. What is the URL?https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=N0030001
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16.2. Working Conditions, Contract Policy and Labour Relations
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115. Do the regulations and guidelines for the employment of staff and engagement of contract journalists protect their editorial independence?Yes
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116. Are your employees (including freelance) covered by legal contracts and insurance?Yes
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117. Does your staff have the freedom to organise?Yes
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118. Do you have an existing structure for social dialogue including a collective bargaining arrangement with appropriate trade unions?Yes
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119. Are there guidelines for contracts of engagement with freelance journalists?Yes
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If you want to publish additional information, please provide it here.RTI manages freelance journalists in accordance with the 'Guidelines for Commissioned Contractors,' ensuring their rights are protected through contractual agreements.
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119.a. Do these guidelines ensure the ability of freelancers to adhere to the editorial principles?Yes
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16.3. Staff Welfare
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120. Does your Media Outlet's rules and procedures protect against discrimination in the workplace?Yes
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If you want to publish additional information, please provide it here.RTI establishes work rules in accordance with the Labor Standards Act and related laws, clearly defining the rights and obligations of both employers and employees.
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121. Does your Media Outlet's rules and procedures support equality of opportunity?Yes
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If you want to publish additional information, please provide it here.RTI establishes work rules in accordance with the Labor Standards Act and related laws, clearly defining the rights and obligations of both employers and employees.
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122. Does your Media Outlet have a safety at work policy, which includes specific protection for journalists working in hostile environments?Yes
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If you want to publish additional information, please provide it here.RTI has a Safety Guide for Journalists, which implements risk assessments for high-risk news events and environments that may endanger the safety of reporters. It identifies potential hazards and takes necessary safety measures in response.
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123. Does your Media Outlet have guidelines to support editorial staff who have been exposed to material of a sensitive or upsetting nature?N/A
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124. Does your Media Outlet have guidelines to support editorial staff who suffered physical or psychological harm in the course of their work?Yes
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17.1. Training in Editorial Guidelines
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125. Does your Media Outlet have a training programme for editorial staff that includes sections on the Editorial Guidelines and other legal and ethical issues?Yes
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126. Is there refresher training available for significant changes in the law or guidelines?Yes
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127. Does your staff have expert advice available for consultation when dealing with legal and compliance issues?Yes
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18.1. General Public
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128. Does your Media Outlet publish your answers to this self-assessment based on the JTI Standard?Yes
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128.a. Is it available to readers?Yes
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128.a.i. What is the URL?https://www.jti-app.com/report/Qply70enWDLXAbxD
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18.2. Machine-readability
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129. Does your Media Outlet publish your answers in a machine-readable format?Yes
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129.a. What is the URL?https://www.jti-app.com/report/Qply70enWDLXAbxD
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